Privacy Policy

Privacy Policy

Effective Date: 1/1/2026

Forestwood Dental (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://forestwooddental.com/, contact our office, or receive services from our practice.

Information We Collect

We may collect the following categories of information:

  • Personal Identifiers: Name, address, email address, phone number, date of birth, and emergency contact information.
  • Health Information: Medical and dental history, treatment records, insurance details, and information necessary to provide dental care. This information is considered Protected Health Information (PHI) and is governed by HIPAA.
  • Payment Information: Billing address, insurance information, and payment details.
  • Website Usage Information: IP address, browser type, device information, pages visited, and similar data collected through cookies and analytics tools.
  • Communications: Information you provide when contacting us by phone, email, intake forms, or through our website.

How We Use Your Information

We use the information we collect to:

  • Provide and coordinate dental care and treatment.
  • Schedule, confirm, and remind you of appointments.
  • Process payments and submit insurance claims.
  • Respond to your inquiries and requests.
  • Send service-related and promotional communications (where permitted).
  • Comply with legal, regulatory, and professional obligations.
  • Improve our website, services, and patient experience.

Protected Health Information (HIPAA)

As a healthcare provider, Forestwood Dental complies with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information is handled in accordance with our Notice of Privacy Practices, which is provided separately and available upon request. We use and disclose PHI only as permitted by law, including for treatment, payment, and healthcare operations.

Privacy Policy and Terms of Use for Mobile Phone Numbers

By providing your mobile phone number and opting into our SMS messaging service, you consent to the collection, use, and storage of your information as outlined in this policy. We collect your number when you sign up through our website, app, or directly with our staff through our intake form(s) and use it solely for transactional, informational, and promotional messages related to Forestwood Dental’s products and services.

Your information is protected with industry-standard security measures and is not shared with third parties for marketing purposes, though it may be shared with our SMS service provider strictly for message delivery.

By opting into Forestwood Dental’s text messaging service, you agree to receive SMS updates regarding appointment reminders, dental health messages, account updates, and occasional offers. To manage your preferences, reply with ‘UNSUB’ to unsubscribe entirely, ‘STOP’ to stop specific messages, or ‘HELP’ for assistance.

Message and data rates may apply.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

Sharing of Information

We do not sell your personal information. We may share information only as necessary with:

  • Healthcare providers and specialists involved in your care.
  • Insurance carriers for claim processing and verification of benefits.
  • Service providers who assist us with operations, including SMS delivery, appointment scheduling, payment processing, and website analytics, all of whom are required to safeguard your information.
  • Government authorities or other parties when required by law, court order, or to protect rights, safety, and property.

Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction. While we take reasonable measures to protect your information, no method of transmission or storage is completely secure.

Children’s Privacy

We provide dental services to patients of all ages, including minors, with appropriate parental or guardian consent. Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without verifiable parental consent.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data, and to opt out of marketing communications. To exercise these rights or to make a request related to your health information, please contact us using the information below.

You may opt out of SMS messages at any time by replying “UNSUB” or “STOP” as described above. You may opt out of marketing emails by following the unsubscribe instructions included in those messages.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Forestwood Dental Spring, TX Phone: (281) 376-1101 Website: https://forestwooddental.com/